Sephora Basket System Indicates if Shoppers Want Assistance

Are you an introvert? Or an extroverted introvert like me? Yes, that’s really a thing. Do you have social anxiety? Do you cross the street to avoid talking to people? Do you always choose the self checkout line at Target, no matter how many items you have, just to avoid chatting with a cashier? Because I do. At a Sephora in Europe, they are testing out a solution to help their introverted customers feels more comfortable. Red and black baskets are being used to indicate whether or not shoppers would…

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