The Woman in the I-Hop Parking Lot

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My son Colt is 6 years old with severe non-verbal autism. He is the youngest of 3 boys.

It is not easy for all of us to go out together as a family.

Going to the movies with Colt is just out of the question. He would rock in his seat and vocalize loudly (if he even stayed in his seat).

Bowling? No way, I can just imagine chasing him through the lanes while dodging bowling balls.

Going anywhere that is crowded and loud is a huge gamble and takes planning and I almost always need my husband or another adult to help me with him. The one thing that we can do as a family now that has become a little easier over the years is go to a restaurant.

Colt does surprisingly well at restaurants. We have had some hiccups but for the most part it is a positive experience.

Recently, we made plans to go out to breakfast on a Saturday morning as a family, all 5 of us. We decided to go to I-Hop.

We parked the car and started walking into the restaurant. My husband walked in ahead of us and immediately saw that the waiting area was full of people and we knew it was going to be a long wait.

That is something that does not work out well with Colt. We need to be able to go to a table or booth right away or he might get restless or confused as to why we have to wait and that triggers behaviors and meltdowns.

So, we decided we needed to try a different restaurant but it was too late for Colt.

He has a difficult time with transitions and changes in plans. Even though Colt is non-verbal, he understands most of what he is told. He was told we are going to eat at I-Hop.

When he climbed down from his seat and got out of the car, I pointed to the I-Hop and said, “See, we are going to eat in there.”

So, when we abruptly turned around and started heading back to the car, he immediately started yanking away from me and resisted walking back to the car.

I yelled for my husband and he also took an arm and we started leading him away. We almost got him to the car when he made a last-ditch effort to sprint back towards the restaurant and my husband barely managed to pull him back.

At this point, Colt was ANGRY and he was crying and screaming in the middle of the I-Hop parking lot and I was wondering how we were going to get him into the car.

At the same time, a couple of people were walking towards their car which was parked right next to ours. I noticed one of the women stop and look at Colt and she commented that he seemed unhappy.

I just sheepishly smiled at her and sort of tensed up waiting for the comments.

I have had people just stop and stare as Colt has a meltdown or runs away from me.

I have been in situations where I felt helpless and not a single adult around me has offered help.

I have heard people making comments under their breath.

So, I was waiting for the same kind of thing to happen and I was ready to spit out, “He has autism, he is having a hard time right now.” I usually feel compelled to tell people that and attempt to explain his behavior but it can be awkward.

I didn’t have to do any of that. This nice lady reached into her purse and pulled out a packet of fruit snacks (sealed and unopened of course).

She asked me if it would be OK for Colt to have them.

She said she was a Grandmother and always has treats in her purse for her grand kids. I told her yes and thanked her for her kindness.

Colt LOVES fruit snacks. Fruit snacks are commonly used in school by his special educators as a reinforcer for him.

So, when he saw them and when I told him that he could have the fruit snacks if he got in his seat, he immediately calmed down, stopped fighting and climbed up into his seat.

This may seem like such a small thing but for me it was everything.

I almost cried right in that I-Hop parking lot.

I almost hugged this stranger. This sweet, beautiful kind soul made no judgements and she didn’t just stare at us.

She came up with a solution and helped me. And she did it so easily and effortlessly.

In my 6 years as an Autism Mom, this was a rare moment. But it was one of those moments that gave me hope.

I could have a million more negative interactions with strangers but I will always remember the kind woman in the I-Hop parking lot.

Written by, Jessica Casey

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Kate Swenson

Kate Swenson lives in Minnesota with her husband Jamie, and four children, Cooper, Sawyer, Harbor and Wynnie. Kate launched Finding Cooper's Voice from her couch while her now 11-year-old son Cooper was being diagnosed with autism. Back then it was a place to write. Today it is a living, thriving community of people who want to not only advocate for autism, but also make the world a better place for individuals with disabilities and their families. Her first book, Forever Boy, will be released, April 5, 2022.

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